To All Our Incredible Customers:
For more than 15 years Waves Restaurant has been your neighbourhood seaside restaurant. We want you to know that there is nothing more important to us at Waves than the health and wellbeing of yourself, your families and our amazing staff members.
During this COVID-19 outbreak, we think it is important that you hear directly from us about the actions we’ve taken to ensure your continued safety during this time of uncertainty. We know it is critical for us to be transparent with this information, and to be as proactive as we can be.
- This means having your favourite Waves meals delivered but with no direct contact between you and our delivery staff.
- We will have contactless delivery to all orders ordered from us directly.
Contactless Pick Up
- For customers choosing to pick up their order, we have put in place “Contactless Pick Up”. Upon arriving at Waves, you will see a “Contactless Pick Up Point” at our entrance.
- This will protect both you and our staff by ensuring that a suitable distance between you is consistently maintained.
Our Staff Members
- Are constantly monitored and educated to ensure they have all the information they need to remain healthy. This includes strict instructions for them to stay home if they’re not feeling well.
- Are practicing the highest levels of hygiene, with regular and thorough hand washing and have been provided with masks, gloves and hand sanitiser.
Keeping Waves Clean And Safe
We remain committed to the highest standards of hygiene and cleanliness:
- Before every service, we undergo thorough cleaning procedures which includes sanitising all our surfaces.
- We are maintaining extraordinarily high attention to all food safety standards.
- We are closely monitoring developments concerning COVID-19 and keeping up to date with the latest recommendations from local and national state health officials.
We are all experiencing extraordinary and challenging times. We just want to remind you that it is always our top priority to provide the best possible food and service at Waves, as well to ensure the health and safety of our guests, employees and our community, always.
The Waves Team